FAQ — Everything you need to know
Frequently asked questions
Straight answers about our team, timelines, communication, and costs. If it's not here, we'll sort it out on the discovery call.
Index
Everything worth knowing before we work together
7 answers, no fluff. Updated September 2026.
Who will actually work on our project?
Andrés García and José Saldaña lead every project: strategy, design, and software engineering. They are your direct point of contact from start to finish.
Depending on the scope, a hand-picked team of design and development collaborators joins in. The level of care and craft stays the same, no matter the project size.
How long do your projects usually take?
Most run 4 to 10 weeks from start to finish.
Timelines adjust with scope, but we define deliverables from day one so there are no surprises.
How do you communicate and manage the work?
We keep it simple and transparent with a dedicated Notion portal where the whole project lives: timelines and deliverables.
Most of the time you'll get async video updates and weekly communication via Slack or WhatsApp. We also plug into your tools. Calls are scheduled for important decisions or project milestones.
What do you need to start working together?
We review your specific needs on a diagnostic call and prepare a proposal tailored to the project.
After that we only need the signed proposal and the initial deposit. That's it. Kickoff is fast so we can get to work as soon as possible. Shall we start?
What happens after launch?
We provide 90 days of follow-up support to make sure everything runs smoothly and your solution performs in production. You also get tailored documentation and training videos so anyone on your team can operate the system with no hassle.
From there you're set to run it internally, and if you prefer ongoing support, we have maintenance plans adapted to your needs.
Can you handle the entire project?
Absolutely. We're a technology solutions agency, not just a website agency: custom software, CRM, SaaS, data science, IoT, AI agents, and infrastructure on AWS, Google Cloud, or Azure, all under one roof.
If your company needs something that's not on the list, chances are it's exactly the kind of challenge we're looking for. Tell us what you need and we'll evaluate it.
What is the project investment?
Investment starts at $5,000 MXN and goes up depending on the project's scope and complexity.
Didn't find your answer?
Book a 30-min discovery call and we'll reply with a proposal within 48h.