Privacy Notice

1. Identity and Address of the Data Controller

Kyloo S.A.S. de C.V. is a technology solutions agency operating in Cuernavaca, Morelos. It is responsible for the use and protection of your personal data. Accordingly, and in fulfillment of its legal obligations, we inform you about how we handle the information you provide to us.

2. Personal Data We Collect

We collect the personal data you provide to us directly through our website:

• Contact form: full name or company name, email address, phone or WhatsApp number, and information about your project or company requirements.
• Newsletter subscription: email address.

We do not collect sensitive personal data.

3. Purposes of Data Processing

Primary purposes, necessary to handle your request:

• Responding to contact requests, questions, or business proposals.
• Quoting and assessing the feasibility of software development, automation, AI, or infrastructure projects.
• Contacting you by email, phone, or WhatsApp to follow up on your request or project.
• Providing the professional services you choose to hire from us.
• Sending communications related to your subscription, such as newsletter signup or cancellation confirmations.

Additional purposes, only if you voluntarily subscribe:

• Sending you our newsletter with tech news, trends, tools, real cases, and notices of new Kyloo publications.

You may refuse or stop receiving communications for the additional purposes at any time, without affecting how we handle your requests or the services you have hired from us.

4. Consent

By submitting your data through our contact form, checking the acceptance box, or entering your email address in the newsletter signup form, you declare that you have read this Privacy Notice and give your express consent for Kyloo to process your personal data for the purposes described herein, including contacting you through the means you provided. If you do not agree, please do not send us your data.

5. Providers and Transfer of Personal Data

Kyloo does not sell, rent, or share your personal data. To operate this site we rely on technology providers that process information solely on Kyloo's behalf, following our instructions and under confidentiality and security obligations:

• Website hosting and cloud database services.
• Email delivery service (Resend), used for contact notices, the newsletter, and subscription confirmations.

Some of these providers may store information on servers located outside Mexico, such as in the United States. Apart from these cases, your data will not be transferred to third parties without your consent, except as provided by law.

6. Newsletter and How to Unsubscribe

If you subscribe, we will email you the newsletter when there is news or new publications. You may cancel your subscription at any time, at no cost, through any of these means:

• The "Unsubscribe" link included at the end of each email.
• The "Cancel subscription" button in the newsletter section of our website.
• Requesting it through the contact form on the site.

When you unsubscribe, we remove your email from our mailing list and stop sending you the newsletter.

7. ARCO Rights and Withdrawal of Consent

You have the right to know what personal data we hold about you, what we use it for, and the conditions of such use (Access). You also have the right to request corrections to your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records (Erasure); and to object to the use of your personal data for specific purposes (Objection). You may also withdraw at any time the consent you have given us for processing your data.

To exercise any of these rights or withdraw your consent, contact us through the contact form on our website, providing your name, the email address you registered with, and your request. We will respond within the timeframes established by law.

8. Storage in Your Browser

When you subscribe to the newsletter, our site stores the email you subscribed with in your browser's local storage, solely to show you that you are already subscribed and to let you cancel your subscription. This information is not shared with third parties, and you can delete it with the "Use a different email" option or by clearing the site's data in your browser.

To measure site usage, without cookies or third-party analytics services, we store a random identifier in your browser and record the pages you visit, the time and scroll on each one, the site or campaign you arrived from, interactions with contact buttons, device and browser type, language, screen resolution, and an approximate location (country, state, and city) derived from your IP address. The IP address itself is never stored in plain text. If you later send us your data through the contact form or subscribe to the newsletter, this browsing history is linked to your request so we can better understand your interest and assist you. You can delete the identifier by clearing the site's data in your browser.

By seeing the measurement notice on the home page and continuing to browse the site, you give your tacit consent to this measurement, in accordance with the LFPDPPP. We do not use third-party cookies or external analytics services: all measurement runs on our own infrastructure and with the data described in the paragraph above.

You may refuse or withdraw this consent at any time: use the “Decline” link in the notice and confirm your decision, or change your choice later in the “Your measurement choice” section at the end of this page. When you do, we stop measuring your visits in that browser and delete your identifier. You can also clear the site's data directly from your browser.

9. Information Security

Kyloo implements technical, physical, and administrative security measures designed to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.

10. Changes to This Privacy Notice

This Privacy Notice may be modified or updated as a result of new legal requirements, our own needs arising from the services we offer, our privacy practices, or other causes. We commit to keeping you informed about changes to this document through this same page.